M-Pesa seen withstanding CBK’s digital shilling threat

An attendant makes an M-Pesa transaction for a customer. PHOTO | JOSEPH KANYI | NMG

Safaricom’s M-Pesa retains a competitive advantage over the proposed Central Bank Digital Currency (CBDC) due to the wide reach of its agent network and ability to operate on feature phones, analysts say.

The proposed Central Bank of Kenya (CBK) digital shilling, which is currently under public discussion, is seen as a competitor to mobile money down the road, especially in its ability to lower transaction costs.

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