Bolt clears air on rider discounts, drivers’ take-home

Digital ride-hailing platform Bolt has disclosed that it compensates drivers for discounts offered to riders, urging its customers not to succumb to pressure to pay more than the fares indicated on the platform.

The firm’s country manager Linda Ndungu said that the cost of the discounts, which run into millions of shillings per year, is borne by the company and not the drivers.