How tech helped firms blunt sting of Covid-19 disruptions

Working from home is the new norm in the wake of the Covid-19 pandemic. PHOTO | SHUTTERSTOCK

When Covid-19 hit Kenya in March 2020, it forced almost every economic sector to quickly automate operations as organisations sought to weather the storms brought by the unprecedented level of disruptions witnessed during the pandemic.

Even corporates and small and medium-sized businesses (SMEs) that had gone digital realised that the depth and scope of business disruptions were such that their existing Enterprise Resource Planning (ERP) software needed to be upgraded or entirely replaced.

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Note: The results are not exact but very close to the actual.