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Why Kiswahili content moderation is nightmare for social media giants
Sheng was cited as a rapidly evolving language, with diverse variations presenting unique challenges for NLP models compared to other more stable dialects.
Social media giants are finding it increasingly difficult to moderate harmful content uploaded to their platforms in the Kiswahili language and other low-resource and indigenous languages spoken in the Global South due to underlying complexities that hamper the development of automated moderation systems, a new report shows.
The Washington-based Center for Democracy and Technology (CDT), in its report dubbed Moderating Kiswahili Content on Social Media that trains focus on Kenya and Tanzania, says the situation is further compounded by the fact that social media platforms have a limited physical presence in Africa, operating only a few offices and engaging minimal staff.
