Prime

KRA targets 22m new taxpayers, filers with WhatsApp chatbot

 George Obell, Commissioner for Micro and Small Taxpayers at the Kenya Revenue Authority (KRA), during KRA’s visit to Kendu Adventist School of Medical Sciences on December 15, 2025.

Photo credit: File | Nation Media Group

By  Brian George

Nation Media Group

The Kenya Revenue Authority (KRA) is targeting up to 22.6 million potential new taxpayers through a WhatsApp-based chatbot as it seeks to boost compliance and simplify tax filing.

The bot, dubbed Shuru, is the taxman’s latest digital intervention and forms part of its broader change management strategy ahead of an anticipated rebranding. KRA says the platform is designed to make filing returns easier, addressing long-standing concerns among Kenyans about the complexity of the process.

Related

PAYE Tax Calculator

Note: The results are not exact but very close to the actual.

Get it First!

Stay up to date on the editors' picks of the week.

Latest

  1. PRIME Kenya’s economy grows 5.1pc despite Iran war price shocks

  2. PRIME KPA gets nod for Mombasa, Lamu port asset concession tenders

  3. PRIME Unga Group to reinvest profits as dividend drought enters seventh year

  4. PRIME Telposta scheme offloads Sh361m NSE shares to boost liquidity

In the headlines

View All