Lawyer, Kenya Power agree out-of-court deal in billing case


Mr Apollo Mboya, Nairobi lawyer. FILE PHOTO | NMG

Former Law Society of Kenya chief executive Apollo Mboya and Kenya Power have reached an out-of-court deal in the case over inflated electricity bills.

In the deal, Kenya Power has agreed to stick to Energy Regulatory Commission (ERC) approved tariffs and to set up billing query centres countrywide.

Kenya Power customers will also have 30 days from today to raise any complaints they have about billing.

During the 30-day period, Kenya Power will not disconnect power for any customer that has raised issue with their bills.

For customers using post-paid services, they will have the right to have their actual metre readings weighed against Kenya Power estimates to determine how much they owe.

The electricity distributor will also pay costs of filing the suit to Mr Mboya and the Electricity Consumers Society of Kenya.