NTSA system hitch stalls used car sales

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The Director General of the National Transport and Safety Authority (NTSA), George Njao at a past event on November 21, 2023. PHOTO | DENNIS ONSONGO | NMG
     

Second-hand car dealers are grappling with strained cash flow amid hitches in making logbook transfers on the National Transport and Safety Authority (NTSA) portal after the agency transferred systems to eCitizen.

The dealers say they have been unable to transfer logbooks or make registrations, hitches that have hurt their cash flow due to stalled processing of payments from banks for cars bought through asset financing.

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