The World Bank has reignited focus on the rate mobile phone operators in Kenya charge each other for calls made across networks, saying consumers have been denied cheaper calls as the sector regulator postpones the adoption of cost-based pricing.
The current mobile termination rates (MTRs) set by the Communications Authority of Kenya (CA) are set to lapse in February 28, 2026, opening a window for fresh cuts even as the World Bank, which significantly influences Kenya’s policy decisions through financing, technical advice, and policy recommendations, said that the prevailing rates are still high despite successive cuts and urged a reduction of the wholesale cost.
