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Recruitment: When HR department doesn't know workers
The duties and responsibilities of employees being hired should be well defined in terms of what are they doing and to what extent can they help. FILE PHOTO | SHUTTERSTOCK
The Human Resource department (HR) is crucial to the growth and sustainability of any organisation. It attracts and retains talent, manages and mitigates risks, builds a positive workplace culture, drives business strategy, and improves organisational performance.
In an ideal workplace, the department, as the nerve centre, should know all employees and the role they play, and their potential. That way, it can optimally utilise the most important resource in the organisation.
