Leaders face myriads of tough calls every day. Every person in a leadership role finds him or herself having to take decisions that rub others the wrong way when handling teams and clients. There would be little room for tension and the attendant strain on working relationships if such unavoidable decisions were taken in a favourable, atmosphere.
We know that leaders by default “create” the atmosphere in their respective workplaces. The effective leader must be a strong judge while playing jury at the same time. Contradictory as that may be, such a leader requires highly developed judgement to ensure that the rather slippery favourable atmosphere is maintained.
