An international logistics company with major operations in both Mombasa and Nairobi decided to conduct a job and salary review. In it, the firm endeavoured to investigate job descriptions, grades, reporting structures and salary levels. The leadership pondered the implications of retaining an external consulting firm or utilising an internal committee for engagement in the East Africa region.
Following many deliberations, the company chose to use an internal committee that would be more knowledgeable of firm business practices and would require less briefing and preparation time. On the committee, they placed Omar and Njreri for the Mombasa office and Momanyi and Fatma for the Nairobi office.