What is the one critical factor that makes someone a good manager? Undoubtedly capable managers come in all sorts of shapes and sizes, with a full range of personality types. At one end of the spectrum, some can be loud, brash, bordering on aggressive, others quiet and thoughtful, painfully shy, yet equally effective.
Is there is one differentiating attribute between those who can deliver, and the ‘wheeler dealer’ types who talk at a good game, but really can’t produce the operational and financial results?
