Why success favours the seemingly more competent

Performance reviews can prompt employees to chart future wins with evidence-based optimism rather than irrational exuberance.

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Ochieng toils in a Nairobi shipping office where pallets of information need constant and immediate attention. He completes every task on time and his reports prove excellent with high accuracy levels.

When promotion memos get released by headquarters, however, they always bear other colleagues’ names rather than his. Ochieng is puzzled because supervisors barely acknowledge his work but seem to reward others’ only mere modest competency.

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Note: The results are not exact but very close to the actual.