Power meter purchase delay frustrates customers

A prepaid electricity token machine provided by Kenya Power and Lightning Company.

Prepaid electricity token machines provided by Kenya Power and Lightning Company (KPLC). FILE PHOTO | NMG

Photo credit: Francis Nderitu | Nation Media Group

Delays in procurement of power meters have left new Kenya Power customers facing a wait for connection to the power grid even after paying for connections.

Customers who spoke to Business Daily said they have been kept waiting for the gadgets since March, derailing their businesses and forcing homes to turn to other power sources such as generators and solar panels as a stop-gap measure.

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