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A McKinsey study found that up to 30 percent of total healthcare expenditure is consumed by administrative processes rather than clinical care.
By Musa Mmisiani
Chief Operations Officer
Jubilee Health Insurance
When most people think of healthcare, they picture doctors in white coats and hospital wards.
But few imagine the quiet machinery behind it all, the approvals, claims, and coordination that determine whether care feels seamless or chaotic.
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