The latest FinAccess Survey (2021) confirms one thing; That financial inclusion in Kenya would be impossible without the current digital boom.
According to the survey, formal access rose from 83 per cent (2019) to 84 per cent (2021) thanks to innovative technology and growth in fintech while use of informal sources to access financial services declined to 4.7 per cent (2021) from 6.1 per cent (2019).
