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How sentiment fuels tech, innovation
Sentiment, once regarded as a soft, qualitative metric, is now quantifiable using ICT-driven tools like Artificial Intelligence (AI) and Big Data analytics.
I was a guest speaker at the launch of a new app last Monday. Such great promise. TouristTap, developed by leading Kenyan fintech Craft Silicon, creates a convergence of payment systems. It provides a simple way for customers to pay – from credit card to mobile money – making it practical for tourists to “pay like a local.”
This was the second time in two months I was listening to product news from this fintech. At the meat expo at KICC last August, they revealed ongoing work on another innovation – Flockr, a livestock management system and marketplace.
