The legacy trap: Why brand heritage alone won’t save you

Across Africa, the strongest legacy brands have evolved by expanding their value, not just refreshing their look.

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For decades, legacy brands didn’t need to explain themselves. The name did the work. Trust was inherited, loyalty was assumed, and scale felt permanent. Sadly, that era is over.

Today, “legacy” is no longer shorthand for credibility. In many markets including Kenya and across Africa it quietly signals slow decision-making, outdated customer journeys, and brands that are talking at people instead of with them. This isn’t because audiences have lost values; it is because they now have choice, speed, and visibility.

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Note: The results are not exact but very close to the actual.