Commercial Bank of Africa (CBA) customers on Thursday morning faced service disruption as the lender moves its systems to an offsite storage centre as it seeks to improve efficiency of its services and better secure its data.
The bank Thursday said that the migration would also see customers face downtime Friday morning, from 1:00 am to 5:00 am, and on a similar time slot on Sunday. The disruptions affect Internet banking and customers are also unable to carry out card, ATM and M-Pesa transactions.