Jumia Food partners with more outlets for deliveries

Jumia staff at work. FILE PHOTO | NMG

What you need to know:

  • Customers can now “dial-a-delivery” through Jumia Food App and customer care line and have food delivered to their door-step.

Jumia Food has partnered with fast food restaurants Big Square and Pizza Mojo, adding to the array of eateries that are subscribed to the firm’s delivery services.

Customers can now “dial-a-delivery” through Jumia Food App and customer care line and have food delivered to their door-step.

“Big Square is one of the fastest growing and loved food brands in Kenya. We are delighted to provide an online platform where all customers in Nairobi can easily order meals from nine Big Square and Pizza Mojo outlets available at just a tap away,” said Jumia Food Kenya managing director Shreenal Ruparelia.

The firm said the new partnership aims to increase efficiency in food deliveries in the city and help boost the outlets’ sales. The business allows for flexible payment methods such as cash on delivery and M-Pesa to dispel any distrust linked to online transactions.

“We are excited to partner with Jumia Food because they understand our core values of preparing high quality food and providing a superior level of customer service,” said Big Square and Pizza Mojo chief operating officer Ricky McDermott.

This announcement follows the appointment of Ms Ruparelia as the head of Jumia’s food delivery business, taking over from Duncan Muchangi. She was one of the co-founders of BlueBear App, a platform that allows customers to manage and track customer engagement with products and services sold online.

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