Telkom loses 40,000 users in Sim clean-up

Telkom staff during a past event at the Coast. FILE PHOTO | NMG

Telkom Kenya lost an additional 26,112 subscribers through the switch-off of fraudulently registered SIM cards, bringing the total number of registered lines that were deactivated by the firm to 40,485 last year.

The move followed a directive in 2018 by the industry regulator, the Communications Authority of Kenya (CA), which at the time revealed that a forensic audit of Kenya’s mobile networks resulted in the switch-off of 14,373 Telkom subscribers.

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Note: The results are not exact but very close to the actual.