Uber, Taxify drivers use fake apps to defraud riders

Nairobi City. Users of taxi hailing apps in the capital have been complaining of being overcharged. FILE PHOTO | NMG

Rogue drivers on taxi hailing apps Uber and Taxify have stepped up their fraudulent billing of customers, raising concerns over the ability of the automated platform owners to protect consumers.

The fraudulent taxi drivers use dummy apps that interfere with the authentic Uber and Taxify apps location (GPS) readings to create a parallel travel path that prolongs the journey and ultimately enables them to charge riders more.

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