Gulf Bank, Visa target wealthy customers with concierge services

Gulf African Bank MD Abdalla Abdulkhalik. PHOTO | WACHIRA MWANGI | NMG

What you need to know:

  • The lender says it is introducing a set of personalised relationship management and everyday banking services to woo wealthy customers amid an increasingly competitive sharia banking landscape.
  • The partnership means GAB’s rich clients will access top notch services and privileges from providers and events locally and globally.
  • The bank, however, declined to disclose the minimum account balance required in to be eligible for the service.

Islamic lender Gulf African Bank (GAB) has announced a partnership deal with credit card giant Visa to pamper high net worth individual clients who cherish elegance and exclusivity with concierge services.

The lender says it is introducing a set of personalised relationship management and everyday banking services to woo wealthy customers amid an increasingly competitive sharia banking landscape.

“We are partnering with Visa. If you want to do hotel and airline bookings. Anything you would be able to do at a concierge desk in a hotel can be done through this unit with no additional costs for those services. It is only the membership of that club,” Gulf managing director Abdalla Abdulkhalik said during the service’s launch in Mombasa yesterday.

The partnership means GAB’s rich clients will access top notch services and privileges from providers and events locally and globally.

The bank, however, declined to disclose the minimum account balance required in to be eligible for the service.

The lender is also piloting Islamic credit cards as it targets regional growth in its plan to become a tier two bank.

“We have a sizeable Muslim population. We are one step to joining tier two…We are looking to do that in 2020. We are spread in seven different counties in Kenya. In the next few months we will be in Mtwapa. Our next frontier will be in Tanzania, hopefully by 2019,” said Mr Abdalla.

The bank, which recently adopted paperless banking to slash operational costs, is one of three fully-fledged Islamic lenders in Kenya. The others are First Community and Dubai Islamic Bank.

The Islamic banks are keen to popularise Sharia-compliant finance in the country.

GAB and Safaricom #ticker:SCOM last year announced plans to launch an Islamic banking service through M-Pesa to enable customers operate M-Sharia bank accounts.

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