Kimathi operated his business well for more than 10 years with the help of his trusted manager Ken.
Trouble started when Ken’s wife became sick and was admitted to hospital. The medical bill wiped out all his savings and exhausted his credit lines. After a few months, Ken also became sick and depressed. He could no longer manage the business effectively.
Unable to deliver, Kimathi relieved him of his duties on medical grounds with a small appreciation package. Unfortunately, Ken was the central pillar in the business and he could not easily get a replacement.
The proprietor hired and fired four managers in a span of one year, rendering the business irredeemable.