Ensuring seamless business operations during pandemic

Customers can sign order forms electronically. FILE PHOTO | NMG

COVID-19 is having significant disruptions around the world both at the personal and company level. With the virus being declared a global pandemic by WHO, global commerce has almost ground to a halt. Corporations are in uncharted territory, slashing capacity overnight as their employees are severely restricted and unable to physically report to work under new measures by governments worldwide. With physical separation and restricted movements, workplaces have been thrown into a tailspin.

How should corporate leaders act in the face of such an unprecedented crisis? The struggle to save the economy and businesses is unlikely to have quick wins in the short term, which will consequently affect the bottom line. Therefore, companies that have a risk-based approach will quickly transition their organisations to thrive in the new normal — working from home or teleworking. In fact social distancing is likely to be the new normal at the workplace even after this crisis.

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