Back to matatu chaos as NTSA bans bus ride-hailing services in Nairobi

Passengers board Little public transport vehicle. FILE PHOTO | NMG

Passengers who had come to love and become accustomed to the convenience and comfort that came with booking a bus ride on an app will now have to revert to the chaotic matatu rides after the government Tuesday barred app-run shuttles from operating in the country.

The National Transport and Safety Authority (NTSA) stopped Little Shuttle -- serviced by sister company Little cab -- and SWVL, and Egypt-based shuttle-hailing services from operating in Kenya.

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