It’s hardly 8.30am on a Thursday but dozens of people have already filled the waiting bay of an office in Ongata Rongai, Kajiado County. Mr Silas Jamakro (not official name), an ex-banker-turned-housing agent says there is nothing unusual about the numbers “since I prefer to handle all complaints first thing in the morning.”
The previous week, he too had called the Business Daily to complain about “the pesky firms and individuals swamping my phone with unsolicited promo messages.”
