Car owners using Nairobi County’s digital parking payment service JamboPay say that what was meant to automate the city's revenue collection by offering a cashless alternative is now fraught with systemic challenges that have led to their vehicles being clamped by parking officials.
Many residents that spoke to the Business Daily say the e-payments platform is often slow to process transactions, thus forcing many drivers to pay manually - often after being informed that their vehicles have already been clamped by the County parking services department.
