Starting, running and nurturing a successful business

When you have the passion, you will go on extra miles to make sure the business grow. FILE PHOTO | NMG

What you need to know:

  • Build something you have passion in — when you’re all alone, sitting in a dark room wondering why your business is failing, there is only one true thing to power you forward – you believe in your purpose.
  • When you have the passion, you will go on extra miles to make sure the business grow.

In Kenya, we have people who know how to be serial entrepreneurs in every sector of the economy they have invested in. They have more experience starting new enterprises, turning around underperforming ones or re-vamping operations.

In the majority of cases, start-up success or failure is all about knowing both the how and the why of taking action, and always being clear about which steps to take next.

To help you in growing your business, below are some of the crucial steps you need to know about running a successful business.

Use them as a checklist to make sure your thinking and your business plan are on the right track, or if you need to get more information, strategic education or clarity for yourself on your overall vision, your market, or your product or service.

Build something you have passion in — when you’re all alone, sitting in a dark room wondering why your business is failing, there is only one true thing to power you forward – you believe in your purpose. When you have the passion, you will go on extra miles to make sure the business grow.

Don’t aim for 20 per cent improvement. Make it radically better and different; you are competing on your own so give it the best. If you look around, we also live in the land of me-too businesses. Don’t fall for it. Dig deep and decide right now to build something radically different and radically better. Kenyans are good in copy-paste business; avoid this completely for a successful.

Prepare to be copied - Kenyans are known to be good in copy-paste business, don’t start unless you will survive imitation. If your idea is truly radical and takes off, you can count the minutes before the copy-cats arrive. How will you survive competition from the big gorillas on the block? Or even from the upstart little guys? Your key is a system of continuous improvement innovation.

Build up reserves of money and energy – Nakumatt and Uchumi supermarkets are dying due to lack of cash flow. Sometimes extremely difficult to do, what start-ups or growth company has reserves of cash flow sitting around? Run as lean as you possibly can and do not waste money or energy. You will endure mistakes and bad luck along the way, so having a good war chest full of capital and energy can help handle it.

Never, ever give up control of the business — Some high-impact entrepreneurs will readily give up control in exchange for the lure of high-growth through venture capital -- but be not one of them. Relinquish control and you risk losing the culture and vision of the company you set out to build.

Don’t compromise on the big things — compromise on everything else but not your vision, purpose, core values. Write these things in stone and never budge. But flexibility in the value propositions, products and services you build to execute your purpose is vastly important.

Figure out how to achieve your goals on a lean budget, then cut that number in half. It will cost twice as much, and take twice as long as you think, apply the principles of lean to your business from day one. No fancy offices. No fancy full colour brochures. Your goal is to stay alive until you can nail your secret formula for success.

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Note: The results are not exact but very close to the actual.