NHIF system outage leaves patients stranded

NHIF chief executive officer Geoffrey Mwangi. FILE PHOTO | NMG

Patients using National Hospital Insurance Fund (NHIF) cards to access health services and clear hospital bills were Wednesday left stranded following a system outage that lasted hours.

Thousands of patients, who had planned to settle their bills using NHIF cards, were forced to make cash payments or wait until the system became operational later in the afternoon.

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