Parliament opens probe into telcos mobile money and service charges

A Safaricom outlet and customer care centre on Kimathi Street in Nairobi on Thursday. PHOTO | SALATON NJAU

Parliament has opened investigations into mobile money services and rates, including transaction charges, transfer fees, loans and interest levied by telecommunication companies.

The parliamentary Committee on Communication, Information and Innovation says the inquiry will also look into mobile airtime and data rates, including airtime loans and service fees.

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