Mobile money remittances spell doom for cash collection agents

WorldRemit senior mobile analyst Alix Murphy with head of PR Ben Leong during the interview in Nairobi this week. The company processes 50,000 transfers to Kenya monthly. PHOTO | DIANA NGILA

Kenyans living and working abroad are fast opting for sending money directly to mobile wallets for convenience and speed, showing a pattern of migration from use of banks or cash pick-up agents.

Those sending money home, for example, have so far made one million money transfer transactions through WorldRemit, for example, since the firm began making remittances to Kenya five years ago.

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