Kenya Power is taking more than eight hours on average to connect its more than nine million customers back to the grid after a blackout, exposing itself to the risk of renewed compensation claims by businesses for financial losses, a new report by the sector regulator has shown.
Energy and Petroleum Regulatory Authority (Epra) data shows that November 2022 was the worst in nearly two years after outages lasted 10.63 hours on average, prompting households and factories to seek costlier alternatives.
