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Bank customers left empty-handed after 22-year fight for refunds
Bank customers believed the courts would one day order the institutions to refund millions of shillings they say were unlawfully charged on their loans.
For more than two decades, close to 200 bank customers believed the courts would one day order banks to refund millions of shillings they say were unlawfully charged on their loans.
Many had taken mortgages and business loans years earlier, only to watch their debts balloon after banks increased interest rates and other charges.
