Consumer complaints against broadcasters topped the number of grievances filed with the Communications Authority of Kenya (CA) in the three months to December 2024, new disclosures showed, jumping almost six-fold to overtake traditionally dominant petitions sent to the regulator.
In its just-published quarterly review report, CA said it received a total of 310 complaints during the period, out of which 136 were against broadcaster services—representing 43.9 percent of all the complaints filed with it.
