Jubilee launches insurance claims management platform

Jubilee Health Insurance CEO Njeri Jomo (left) engages with Jubilee Holdings Group Chief Operating Officer Juan Cazcarra during the launch of J-Force Digital Health Insurance Access Solution at Serena Hotel in Nairobi on February 12, 2025.

Photo credit: Bonface Bogita | Nation Media Group

Jubilee Health Insurance has introduced a digital platform for the paperless handling of customers, and receiving as well as processing of claims in a bid to enhance efficiency.

The platform, dubbed J-Force, will also allow intermediaries such as brokers and agents to cut time taken to complete tasks such as issuing policies and tracking renewals.

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