KBL, customer fight over promotional text messages

A beer can production line at the KBL plant in Ruaraka, Nairobi.

Photo credit: File | Nation Media Group

Alcohol manufacturer Kenya Breweries Limited (KBL) is embroiled in a legal dispute with a Nairobi-based lawyer who alleges that the company violated his privacy by sending him unsolicited promotional text messages after he bought its products from an e-commerce platform.

The dispute escalated to the High Court after KBL filed an appeal challenging the decision of the Office of the Data Protection Commissioner (ODPC) to award the lawyer, Joseph Gathiru Muriithi, a sum of Sh650,000 as compensation for breach of personal data.

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