Reversal fears by small businesses such as matatu and boda boda operators have driven up the adoption of Safaricom’s Pochi La Biashara, with the number of tills more than doubling to 632,681 by the end of March this year.
In the same period last year, there were 292,634 Pochi La Biashara tills as small businesses sought to separate their business from their personal cash. The product enables merchants to separate business cash from personal cash. However, it is not possible for a customer to reverse a transaction made through the Pochi La Biashara, a practice that became rampant as more Kenyans paid for goods and services to the mobile lines of merchants.
