The Office of the Data Protection Commissioner (ODPC) has again sided with another Kenyan whose complaints about receiving emails in error from a commercial bank were ignored, in a growing crackdown on lenders who breach data protection laws.
In a new ruling, Data Commissioner Immaculate Kassait has ordered Family Bank to pay Jackson Irungu Sh250,000 after finding it liable for breaching his privacy rights by continuously sending him emails despite not having an account with it, and subsequently ignoring his complaints.