How staff can bring down your startup

I was having coffee with friends when a lady recounted how she went to see an ophthalmologist in one of the major hospitals in Nairobi. After a thorough checkup the eye specialist prescribed treatment that included expensive eye glasses.

When she exclaimed at the cost, a young man in his early thirties fished out a business card from his breast pocket and handed it her saying, “You can get the same at my clinic at 40 percent less. Call to book appointment if you wish to save.”