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When politicians invest in insurers, trust gap widens
If the insurance firm is politically exposed through shareholding and everyone working in regulation knows those connections, who would be willing to challenge the political ownership and force a resolution?
As we continue on our Business Talk exposé of politically exposed firms within the financial services sector in Kenya, let us now switch from banking to the insurance industry. Do politicians who own substantial shares in insurance companies make the firm more or less trustworthy for insured consumers?
Breaking down the well-researched organisational trust dimensions of ability, benevolence, and integrity, let us investigate deeper.