SHA patient verification challenges rise by 9pc in two months

The Social Health Authority building in Nairobi.

The Social Health Authority building in Nairobi.

Photo credit: Nation

More than 80 percent of private healthcare providers are experiencing difficulties in verifying and registering patients, a new survey has revealed, underscoring significant challenges in the ongoing transition to the Social Health Authority (SHA) system.

The seventh SHA transition scorecard report, released on February 16 by the Rural and Urban Private Hospitals Association of Kenya (Rupha), shows that difficulties in verifying and registering patients have increased by nine percent, from 74 percent in December 2025 to 83 percent.

PAYE Tax Calculator

Note: The results are not exact but very close to the actual.