Falling interconnection costs reshape Kenya’s voice market

The link between lower MTRs and retail tariffs remains indirect, with operators retaining discretion over how much of the cost savings are passed on to consumers.

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Off-network calls in Kenya have crossed the five billion-minute mark for the first time in a single quarter, signalling a structural shift in how subscribers communicate across mobile networks amid falling interconnection costs and evolving pricing dynamics.

Off-net calls refer to the telephone calls you make to a person outside your operator's network, for example, calling someone on the Safaricom network using your Airtel SIM card.

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