How will AI affect work and the workplace as we know it?

Computers and other machines have long been used in the workplace to improve quality and speed up production through efficiency and automation of some processes. In the same vein, Artificial Intelligence (AI) also promises a wealth of benefits in the workplace, including improving decision-making and predicting customer needs and employee skills. But that is not all about AI and the workplace, we spoke to a list of speakers ahead of theNation Digital Summit and they share their perspectives on an AI-augmented workplace.

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“The impact of AI on work will be a double-edged sword. On the one hand, it will automate repetitive tasks, increasing efficiency and freeing us up for creative, strategic thinking. On the other hand, some jobs may become obsolete, so AI will transform work, requiring flexibility and continuous learning. AI will help businesses become more efficient by automating tasks, improving decision-making and optimising processes, which can lead to cost savings and improved productivity. One concern is the elimination of some roles within organisations. However, a number of new job opportunities will emerge, with a growing demand for AI engineers, data scientists and other professionals with skills in AI and machine learning. We will also see an increased focus on ethical considerations around bias, transparency and accountability in AI decision-making.” - Oliver Mathenge, Managing Editor Audience and Engagement, Nation Media Group