Jonah Simba is visually impaired. Some time back he needed to withdraw money at an M-Pesa agent in Thika town. He asked someone to assist him make the transaction and ended up losing money to the stranger.
“I had Sh10,000 in my account and needed to withdraw Sh5,000. The lady withdrew Sh6,000 and I only got to notice this when I arrived back in Nairobi,” says Mr Simba who works at the Kenya Union of the Blind.
