Telcos to wait 6 months before deactivating dormant lines

Communications Authority of Kenya

The Communications Authority of Kenya (CA) headquarters in Nairobi.

Photo credit: File | Nation Media Group

Telecommunications firms, including Safaricom and Airtel, will be blocked from reselling dormant SIM cards until a six-month window lapses, adding compliance obligation costs for networks that have been recycling inactive lines after three months.

For subscribers, the move will give them more control over their lines as they will be able to go for longer without making purchases of services such as calls before they lose their SIM cards.

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