Auditor-General Nancy Gathungu has questioned the veracity of the financial statements of the eCitizen, after a review flagged widespread inconsistencies for the year ended June 2025, including suspect Sh206.13 billion cash transfers.
An audit unearthed unsupported balances, missing documentation and gaps in the system used as the single point of access for all government services. eCitizen is an online portal through which the government provides essential services such as applications for passports, driving licences, business registration certificates, vehicle logbooks, and title deeds, among others.
