Huduma Centre visits hit 14.1m as Kenyans stick to in-person services

A woman seen walking in at the entrance of Huduma Centre in Nairobi CBD.

Photo credit: File | Nation Media Group

The number of Kenyans who sought government services physically and were served through Huduma Centres rose to 14.12 million in the year ended June 2025, reflecting continued reliance on in-person access despite Kenya’s push towards digital government.

Data from the National Treasury shows that 14.12 million people were served physically at Huduma Centres in the year ended June 2025, up from 13.5 million the previous year.

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Note: The results are not exact but very close to the actual.