How managers can use mental models to talk, think differently

Whether we are conscious of it or not, we all use mental models in our thinking about business and management. PHOTO | SHUTTERSTOCK

“Mental models are to your brain, as apps are to your smartphone” Jayme Hoffman

You can’t argue with reality. But did you ever notice how some successful managers see reality in a very different way. When they talk, it is almost as though they are talking in another language. Helps to think about how we think. To have a number of mental models in our management toolbox.

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