Organisations have for a long time grappled with the question; ‘How can we improve our performance? The answer to this question is quite critical, particularly in today’s business environment which is fraught with challenges ranging from high production costs, corruption, unpredictable regulatory environment, among others.
It is little wonder then, that firms must seek and pursue with vigor any leads towards the levers that can be used to move the performance dial in their favour. Without a doubt, one such lever is organisational culture, which encompasses foundational values that reflect the expectations to be attained. It is incredibly powerful.